Pinnacle Announces the Launch of the New Client Support Portal

ARLINGTON, Texas – May 1, 2014 – The Pinnacle Corporation announced today the activation of a new Client Support Portal. The Pinnacle Corporation has recently completed a review of new software tools for managing Help Desk calls as well as software issues and enhancements. A key feature in deciding on the right tool was to provide ‘self-service’ access to our clients.

This portal enables clients to monitor the status of Help Desk calls, as well as provides another method for clients to submit support requests.

“Providing ‘self-service’ access to Help Desk calls gives our clients another method to keep up-to-date with support requests they’ve submitted,” said Mary Clements, Director of Client Support at Pinnacle. “Instead of having to call or email the client support team, our clients can now see the latest updates on their help desk calls directly in the Client Portal.”

About Pinnacle
The Pinnacle Corporation provides leading edge automation technology to the rapidly evolving convenience store and petroleum industries. Pinnacle delivers products that automate the broad spectrum of convenience store operations and supply chain management of fuel operations. Nationwide, Pinnacle’s products and services are used daily in thousands of convenience outlets to automate and improve their store operations and by fuel marketers to increase their efficiency in the complex management of fuel delivery.

Contact Information:

Mary Clements
Director, Client Support
1-800-366-1173, extension 290